Now is a great time to reflect on all that we accomplished or missed the mark on in our business over the last year. It is important for all businesses to take inventory. This is more than just counting the number of widgets we have left – it should include taking an inventory of how well we served our clients/customers and how well we served our employees.
As a small business owner how well did you serve your employees? Did you empower them to do their job effectively? Do you they see your passion for the business? Do you all work well together as a team?
How about your client’s? Do they feel like they matter to your organization? Do they feel like you listen to what they need and then provide it?
If your answer to these questions is a resounding yes! then celebrate and do more of the same in 2011. If your answers are and it stings a little then perhaps the New Year should ring in some changes.
Food for thought…