Tag Archives: Communication

The Weight of Words

Did I Say That?

I read several articles and blog posts today about the marketing firm employee who Tweeted on behalf of Chrysler.  I won’t rehash the entire story (you can read it here).  

He meant to send a Tweet through his personal account and accidentally sent it through the Chrysler account.  His Tweet read: “I find it ironic that Detroit is known as the #motorcity and yet no one here knows how to (expletive) drive.” A horrible mistake that cost him his job and his employer the Chrysler business.

@pwilson wrote a great blog post today talking about the power of our words.  Whether you are Tweeting, talking, writing or any other form of communication your words hold power.  They have the power to harm or to help. 

– Reality check –

How are you using your words when communicating with…

  • Your staff?
  • Your clients?
  • You vendors?
  • Your family?
  • Others?

Something to think about…

-KK

P.S. As a marketing professional who manages several social media accounts this affects me on many levels.  I will save that post for another day.


Thursday Threads

Blinding flashes of the obvious… 

  • It is difficult to deliver a good product for your client if everyone on your team is unhappy
  •  Poor communication will not make your team happy
  •  Communication is not effective if no one understands what you are talking about
  • Communication is not effective if you do not listen
  •  People like to be heard
  •  If you ignore your clients, they will move on
  •  If you ignore your family, they won’t be happy
  •  Everything in your life does not have to be about work
  •  Finding balance is a good thing
  •  If you are passionate about something (God, your family, your work, a cause, etc.) it becomes contagious
  •  Apathy can also be contagious
  •  Apathy can kill an organization
  •  Passion can bring an organization to life

Got Passion?

-KK


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